Description

Bensimon Byrne is an independent creative agency. For over 30 years its focus has been bringing business acumen and creative vision together to build brands, drive business growth, and impact culture across North America. Internationally recognized for powerful creativity as a global award leader, the agency leverages strategy, creative, and media expertise in a uniquely integrated approach. As part of the Tadiem collective with over 200 employees, Bensimon Byrne was named among the Top Workplaces for Innovators by Fast Company and Canadian Business Magazine.

At Bensimon Byrne, our Quebec based Account Director is the driving force behind client relationships in the market. As the main day-to-day lead, they balance strategic insight with hands-on partnership, grounded in a strong pulse on Quebec’s culture and trends. Working across markets with strategy and creative partners, they champion Quebec’s unique perspective while ensuring seamless integration. The successful candidate will bring both business acumen and creative curiosity, elevating outputs, deepening trust, and unlocking opportunities for growth.

Things you do…

• Own the overall health of the client relationship — acting as the primary partner, building trusted relationships, serving as a go-to advisor, and driving both day-to-day leadership and growth
• Develop and maintain high levels of team effectiveness (trust, communication, collaboration)
• Be the expert in brand/business knowledge within the agency regularly sharing relevant insight internally and externally supported by a strong brand strategy team
• Provide superior management of day-to-day workflow with operational rigor. This includes establishing and maintaining priorities and holistic ownership of client budgets, scopes, invoicing, agency forecasting and resourcing
• Champion a deep understanding of Quebec culture, language, and trends, ensuring all work reflects local relevance and resonance
• Partner with creative, strategy, and cross-functional teams (media, content, production) to deliver integrated, breakthrough work that drives results
• Guide and support clients through strategic decision-making with a deep understanding of process and effective communication (verbal, written and presentation). Consistently decode clients’ needs and turn them into business opportunities
• Ensure clarity, accountability, and on-time, high-quality delivery
• Contribute positively to agency culture by fostering collaboration, curiosity, and accountability across all teams and markets

What you have…

• A proven ability to build strong, trusted client relationships and partner confidently with senior leaders.
• Strategic curiosity to anticipate category shifts, reduce ambiguity and become a knowledge centre
• Excellent communication skills — you listen intently, present persuasively, and ‘read the room’
• Solid financial acumen, with hands-on experience managing client budgets, scopes, and invoicing
• Highly organized with sharp attention to detail, while keeping sight of the larger strategy
• Grace under pressure — resilient, adaptable, and confident in navigating ambiguity
• A love of powerful creative ideas and executional excellence, with the passion to inspire others
• A collaborative, accountable spirit that contributes positively to agency culture and teamwork
• 8+ years of experience in an agency or marketing environment
• Bilingual (English/French) with a strong understanding of Quebec culture and market dynamics

How we’ll support…

Bensimon Byrne is proud to foster a culture of talent and decency, in equal measure. Our people are our priority, and we work hard to cultivate an environment where they can do the best work of their careers. Some of the ways we do this are:

• A truly hybrid work environment that balances the best of both worlds. Our Quebec team meets in person downtown once a week
• A recognition that in service industries the work load ebbs and flows and we balance that with an additional 10 days to rest and recharge on top of your vacation entitlement to support work life balance
• The ability to invest in your future, today and tomorrow, with a little extra help from the company DPSP (RSP matching) program
• A comprehensive benefits package to ensure you are set up to thrive
• Support from a pool of experts across various disciplines to learn from and collaborate with as well as the autonomy to be the CEO of your career

If you require any accommodations during the selection process, please reach out.