Bensimon Byrne is Canada’s largest independent agency, and we are looking for a Receptionist to join our Office Services team.
The Receptionist is the energetic and outgoing face of the agency who is professional, pleasant, and upbeat with a customer service orientation.
Meet and greet all visitors and staff coming into the office and handle their requests in a helpful, friendly, upbeat manner
Maintain a tidy reception desk and surrounding lobby area, closets and supply room
Answer and transfer calls, make pages and resolve any inquires; check company voicemail on a daily basis and relay messages to appropriate staff members
Coordinate courier services – place orders to send out or receive packages, track packages, trouble shoot, record incoming packages and notify staff person, reconcile invoices
Book meeting rooms and trouble shoot any scheduling issues
Order catering requests for meetings adhering to the agency’s Catering Policy and ensure dockets are recorded and invoices are reconciled
Make purchases for Credit Card Requests when Office Service Manager is unavailable. Keep an accurate record of receipts and assist with reconciliation.
Order office supplies (paper, pens, envelopes, etc.,) ensuring that the office and mail areas are always stocked, neat and tidy
Responsible for tracking, documenting and renewing Memberships, Publications and Subscriptions.
Ensures reception and administrative agency documents are up to date – i.e. phone lists, key building contact information, etc.
Assist the Office Service Manager with other projects and administrative work as necessary
Excellent communication and interpersonal skills with an outgoing disposition
Customer service experience dealing with internal staff and external clients and vendors
Great time management and organizational skills
Active listener with a high degree of patience
Attention to detail and ability to take direction from multiple sources
High degree of composure with the ability to problem solve quickly and efficiently
Strong work ethic
1-2 years experience in an administrative or receptionist position